Response Centre Executive

Type
Full time
Status
Closed
Reference ID
2013/DISHA/1
Summary

We are looking for a Response Centre Executive to manage incoming and outgoing calls to Sankalp India Foundation which primarily runs the Statewide Helpline for blood. The LADY must be fluent in Kannada and English and must have good communication skills. Working knowledge of computers is a must. Only those people who are looking for long term opportunities may apply please.

Responsibilities
  • Manage a good chunk of inbound calls to Sankalp
  • Manage all inbound and outbound calls for the statewide helpline for blood 
  • Record all interactions on a software
  • Quality check for the emergency wing
  • Follow up with donors who have had reactions
  • Call donors for the emergency wing
  • Manage sankalp incoming and outgoing postage
  • Occasionally do scanning, printing etc as required by the organisation
  • Take care of other internal and external telephonic/postal communication
Work Timings
9:00 AM to 6:00 PM
Compensation
₹5,000 - ₹8,000 depending on competency.
Essentials
  • Strong communication skills
  • Fluency with English and Kannada
  • Comfortable working with computers, internet and emails
  • Only WOMEN may apply please. 
Desirables
  • We are looking for candidates who are looking towards long term employment.
Location
BTM 2nd Stage, Bangalore