Over past few years we observed that being a special case in the telecom network, the four digit helpline fail to achieve the reliability levels that the emergency services should provide. We chose the 10 digit mobile number because
- It offers universal access to all subscribers notwithstanding their operators.
- The number is accessible from all parts of the country and is directly reachable (without 0) from all parts of Karnataka.
- The mobile number allows donors to register via sms.
In order to ensure long term stability, high QOS (Quality of Service) and accessibility to all, the helpline number is chosen.